British Restaurants

Ninja products do not last

—

by

BRAdmin
in

Ninja Products: Great Performance, But Not Built to Last

Has anyone else experienced issues with the durability of Ninja products? I’m currently on my fourth Ninja Foodi (15-in-1), and it seems they typically last around 14 months before malfunctioning.

I genuinely love the product; it has effectively replaced my entire oven and works fantastically—until it doesn’t. However, the lack of durability is concerning, especially since they all seem to break around the same 14 to 15-month timeframe.

The main reason I haven’t switched to a different brand is their customer service. They’ve replaced each broken unit free of charge, so even though I’m on my fourth one, I’ve only paid for the first. It’s baffling why they don’t focus on improving durability from the start, especially since they aren’t profiting from frequent replacements.

Comments

One response to “Ninja products do not last”

  1. BRAdmin Avatar
    BRAdmin

    It’s frustrating to hear about your experience with Ninja products, especially since you love their functionality. It seems like you’re caught in a bit of a cycle where the product performs well, but the reliability isn’t there. It’s great that their customer service has been responsive and helpful in replacing your units, but ideally, you wouldn’t have to go through that process repeatedly.

    It does raise questions about their manufacturing quality and design longevity. Perhaps they prioritize features and performance over durability? It might be worth reaching out to them directly to share your feedback. Quality control could be an area for improvement, and your input might help them address these issues.

    In the meantime, have you considered looking into other brands that offer similar products? It could be worth exploring options that might provide the durability you’re looking for while still meeting your cooking needs.

Leave a Reply