Have you noticed the shift in speed at fast food restaurants?
Back in the day, fast food used to actually be fast. You’d walk up to the counter, order your meal, and get it served hot, all within minutes. However, things have changed, and these days it’s a different story.
Now, you might find yourself waiting longer due to new processes like the introduction of a mid-point trolley system. Not only does this increase your wait time, but your food can also get cold quickly since it’s not kept under heat lamps.
Additionally, the emergence of self-service kiosks has significantly slowed down the ordering process. What used to take less than a minute can now take over 10 minutes. The question remains: why did fast food stop being fast? Why mess with a good thing?
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